Terms & Conditions
FARIZAL HARDWARE TRADING
1. Introduction
Welcome to FARIZAL HARDWARE TRADING. By accessing and using our online store, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.
2. Orders & Payments
2.1. All orders placed through our website are subject to acceptance and availability.
2.2. We accept various payment methods, including online banking, credit/debit cards, and e-wallets.
2.3. Prices listed on our website are in MYR (Malaysian Ringgit) and may be subject to change without prior notice.
2.4. Once payment is confirmed, the order will be processed for shipment. Orders cannot be canceled after payment is made.
3. Shipping & Delivery
3.1. We offer delivery services across Malaysia. Delivery charges may apply based on location and order size.
3.2. Estimated delivery time is between 3-7 business days, depending on the destination. Delays may occur due to unforeseen circumstances.
3.3. Customers must provide accurate shipping information. We are not responsible for lost shipments due to incorrect details provided.
3.4. Once the order is shipped, tracking details will be provided (if applicable).
4. Returns & Refunds
4.1. We accept returns within 7 days of receiving the order, provided the item is unused and in its original packaging.
4.2. Customers must bear the return shipping cost unless the return is due to a defective or incorrect item received.
4.3. Refunds will be processed within 7-14 business days after we receive the returned item and verify its condition.
4.4. Certain items, such as clearance or promotional items, are non-refundable.
5. Liability & Disclaimers
5.1. We are not responsible for any damages or losses caused by improper use of our products.
5.2. All product descriptions and images are for reference only; actual products may vary slightly.
5.3. We reserve the right to refuse service or cancel orders at our discretion if we suspect fraudulent activity.
6. Privacy Policy
6.1. Customer information collected through our website is used solely for order processing and customer service.
6.2. We do not sell, trade, or share customer data with third parties without consent, except when required by law.
6.3. By using our website, you agree to our data collection and usage policies as outlined in our Privacy Policy.
7. Changes to Terms & Conditions
7.1. FARIZAL HARDWARE TRADING reserves the right to update or modify these Terms & Conditions at any time without prior notice.
7.2. Customers are encouraged to review this page periodically for any changes.